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Conversational SaaS2022
i-genie
A no-code chatbot and live-chat platform for lead generation, customer support, and appointment booking.
- Client
- i-genie
- Delivery
- 2 months
01 · The challenge
Turning a complex workflow into a clear product.
Small and growing businesses needed to launch useful automated conversations across channels without relying on developers.
02 · The solution
Delivered a no-code chatbot experience with multi-channel deployment, a unified inbox, lead capture, and live-agent handoff.
03 · Core capabilities
- Drag-and-drop bot building
- Multi-channel deployment
- Lead capture and CRM handoff
- Live-chat fallback
Outcome
A simpler way for businesses to automate routine conversations while keeping human support available.
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